These terms are a practical launch draft, not legal advice. Replace JD Partridge contact and business entity details with final legal details before publishing.
1. Product
simCAN is downloadable software for bench-testing CAN signal scenarios. It is sold as a software license, not as physical goods or professional engineering services.
2. Pricing
The introductory price is $499 USD. The regular price is $799 USD. Prices may change for future purchases, upgrades, additional seats, support packages, or custom licensing.
3. Payment
Payments are processed by Stripe. Stripe may collect billing details, payment details, taxes, and fraud prevention information according to Stripe's own terms and privacy practices.
4. License delivery
After purchase, the buyer receives or is issued an activation key. simCAN can register that key to the authorized computer and install the signed machine-bound license automatically. Manual email fulfillment may be used as a fallback.
5. Buyer responsibilities
- Use compatible Windows hardware and CAN adapter drivers.
- Confirm bench setup and CAN wiring before transmitting signals.
- Use simCAN only in accordance with the Software License Agreement.
- Do not use simCAN as the sole basis for road safety, regulatory compliance, or production release decisions.
6. Refunds
Refund requests are handled under the Refund Policy. Software activation, license delivery, hardware incompatibility, and misuse may affect refund eligibility.
7. Support
Support is provided according to the Support Policy. Paid support, custom development, integration work, or on-site services require separate written agreement.