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Contact

Questions about licensing, CAN hardware setup, or the scenario workflow can be sent by email.

Sales and support

Email: support@simulatedsignals.com

For activation help, include your Stripe receipt email, activation key, and the Machine ID shown on the simCAN splash screen.

Helpful details to include

  • Windows version
  • CAN adapter model
  • Interface type selected in simCAN
  • DBC/scenario description
  • Screenshot of any error message

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